Quality Assurance High-Quality Courses - Fayetteville Technical Community College

Instructional Design Coach

Virtual College Center VCC 207B Hull Road,
Fayetteville, NC 28303

Phone Number

(910) 486-7312

Office Hours Monday - Friday

8:00AM to 5:00PM

Email

Angela Westmoreland

westmora@faytechcc.edu

Course Quality Review

Course Review Process

Fayetteville Technical Community College is committed to exceptional design for all online courses. FTCC maintains a culture of reflection and continuous improvement within the course design process. The Quality Matters Rubric is used when creating and evaluating online courses.

FTCC has a clear process for evaluating online courses, utilizing two types of reviews:

QM Self-Review – Faculty conduct a self-assessment of their course.
QM Internal Review – A peer or designated internal review team evaluates the course.

Self-Reviews

QM Self-Reviews can be conducted by any stakeholder at any point in the course design process within their free QM account. QM Self-Reviews are designed to help an instructor or course manager prepare for a QM Internal or QM Official Review. There is no credential associated with a Self-Review; it is merely for the purpose of preparation for the next step.

The QM Self-Review is the best way to get started with evaluating a course. The tool will guide you through applying the QM Rubric and rendering a Final Report. You can edit your self-review as you make improvements to your course to track your progress and QM score. *

When is a Self-Review recommended?

After creating a new course.
After changing the main text or textbook for a course.
When requesting changes to a master course map.
When preparing for an Internal QM Review.

*Please note: Although taking the “Applying the Quality Matters Rubric Training (APPQMR)” is recommended, it is not required prior to using the Self-Review Tool.

Internal Reviews

The FTCC QM Internal Review process focuses on the FTCC QM Essentials Rubric, which is comprised of all 3-point QM essential standards. Once a course is evaluated using the Essentials Rubric and passes all those standards, that course will receive a digital badge notifying others of its special status. The course and the course stakeholders will also receive recognition for their efforts in supporting the goals of effective online course design at FTCC.

When will an Internal Review occur?

When a course is requested to undergo an Internal Review by leadership.
When a course manager or instructor receives approval from their leadership to request an Internal Review.
When FTCC Quality Matters staff identify a course or courses as prepared for the Internal Review process.

What is the Internal Review Process at FTCC?

Internal Reviews will be conducted by a team of two to three reviewers, including a combination of a QM certified Peer Reviewer, an APPQMR certified reviewer, and/or a subject matter expert.

To request an Internal Review or for questions about the QM review process, please contact the Instructional Design Coach, Angela Westmoreland.

Certified High-Quality Courses

The following courses and course representatives have successfully completed FTCC’s High-Quality Course Review process and have been awarded the Certified High-Quality Course digital badge:

Arts and Humanities

ART 111 – Art Appreciation – 2024
SOC 210 – Introduction to Sociology – 2024
COM 120 – Intro to Interpersonal Communication 2025
DRA 111 – Theatre Appreciation – 2024
MAT 110 – Math Measurement & Literacy – 2024

Math and Sciences

BIO 111 – General Biology I – 2025
MAT 110 – Math Measurement & Literacy – 2024
EDU 119 – Intro to Early Child Education – 2024
EDU 187 – Teaching and Learning for All – 2025
EDU 259 – Curriculum Planning – 2025

Business

BUS 110 – Introduction to Business – 2023
BUS 137 – Principles of Management – 2024
BUS 240 – Business Ethics 2025
BUS 253 – Leadership & Management Skills – 2024
OST 161 – Medical Office Procedures – 2024
OST 280 – Electronic Health Records – 2024
OST 288 – Medical Office Admin Capstone – 2025
MED 116 – Introduction to Anatomy & Physiology – 2024
PAD 151 – Intro to Public Admin – 2025

Engineering & Applied Tech

ARC 240 – Site Planning – 2024

Computer Information Technology

GRD 110 – Typography I – 2024
GRD 282 – Advertising Copywriting – 2025

Nursing

FSE 120 – Embalming Microbiology – 2025

Public Safety

CJC 111 – Introduction to Criminal Justice – 2024
CJC 112 – Criminology – 2024
CJC 132 – Court Procedure & Evidence 2025
CJC 212 – Ethics & Community Relations – 2024
CJC 223 – Organized Crime – 2024
EPT 120 – Sociology of Disaster – 2024
EPT 130 – Mitigation & Preparedness – 2025
EPT 140 – Emergency Management – 2025
FIP 120 – Introduction to Fire Protection – 2024
FIP 230 – Chem of Hazardous Mat I – 2025

🏅 View Our Certified High-Quality Faculty & Staff

Explore the carousel below to meet FTCC faculty and staff recognized for offering Certified High-Quality Courses.

Date	Time	Event Location
August 29, 2025	09:00 a.m. – 03:00 p.m.	BTEC
September 4, 2025	09:00 a.m. – 12:00 p.m.	CSP/SkillBridge Table Day Fort Bragg Soldier Support Center
September 8, 2025	09:00 a.m. – 03:00 p.m.	BTEC
September 12, 2025	09:00 a.m. – 03:00 p.m.	BTEC
September 15, 2025	09:00 a.m. – 03:00 p.m.	BTEC
September 18, 2025	09:00 a.m. – 11:00 a.m.	CSP/SkillBridge Table Day Fort Bragg Soldier Support Center
September 18, 2025	11:00 a.m. – 02:00 p.m.	Military to Manufacturing Iron Mike
September 22, 2025	09:00 a.m. – 03:00 p.m.	BTEC
September 26, 2025	09:00 a.m. – 03:00 p.m.	BTEC
September 20, 2025	09:00 a.m. – 03:00 p.m.	BTEC

Name of Class	Start & End Dates
Logistics & Distribution Management — Cohort #8	04/14-05/21/2025
Forklift 24-hr for Logistics	05/22; 05/27-05/28/2025
AWS (American Welding Society) Certification Preparation	04/21-05/01/2025
Utility Solar	TBD

Course	Dates	Cost
Property Maintenance Tech	09/02–11/19/2025	Tuition $180.00 + OSHA Card $10 + EPA Exam $25 + CPO Exam $45 + CPO Book $80.25 (Total $340.25)
Building Construction Technology (BCT)	09/15–12/10/2025	Tuition $180.00 + OSHA Card $10 + EPA Exam $25 + NCCER Registration $27 (Total $242.00)
Intro to Safety in the Workplace – Spanish	08/18–12/11/2025	Tuition $180.00 + NCCER Registration $27 (Total $207.00)
Intro to Safety in the Workplace – Spanish (weekend class)	08/23–12/13/2025	Tuition $180.00 + NCCER Registration $27 (Total $207.00)
Industrial Wire Fed Welding	08/15–12/05/2025	Tuition $180.00
Electrical Lineworker	10/06–12/11/2025	Tuition $180.00 + Insurance $2 + OSHA Card $10 + CPR Certification $20 (Total $212.00)
Structural Welding	10/13/2025–02/27/2026	Tuition $180.00 + OSHA Card $10 (Total $190.00)

Course	Dates	Cost
Nursing
Nurse Aide Level I	8/11/25 – 10/1/25	Tuition $180 + Malpractice $16 + Clinical $39.99 + Textbook $25.15 + Supplies $250 = $511.14
Nurse Aide Level I	8/18/25 – 10/8/25	Tuition $180 + Malpractice $16 + Clinical $39.99 + Textbook $25.15 + Supplies $250 = $511.14
Nurse Aide Level I	8/25/25 – 11/17/25	Tuition $180 + Malpractice $16 + Clinical $39.99 + Textbook $25.15 + Supplies $250 = $511.14
Nurse Aide Level I	10/20/25 – 12/10/25	Tuition $180 + Malpractice $16 + Clinical $39.99 + Textbook $25.15 + Supplies $250 = $511.14
Nurse Aide Level I	10/20/25 – 12/10/25	Tuition $180 + Malpractice $16 + Clinical $39.99 + Textbook $25.15 + Supplies $250 = $511.14
Nurse Aide Level I Hybrid	8/11/25 – 11/17/25	Tuition $180 + Malpractice $16 + Clinical $39.99 + Textbook $25.15 + Supplies $250 = $511.14
Nurse Aide Level I Hybrid	8/18/25 – 11/24/25	Tuition $180 + Malpractice $16 + Clinical $39.99 + Textbook $25.15 + Supplies $250 = $511.14
Nurse Aide Level I Hybrid	9/9/25 – 11/20/25	Tuition $180 + Malpractice $16 + Clinical $39.99 + Textbook $25.15 + Supplies $250 = $511.14
Nurse Aide Level II	10/6/25-12/11/25	Tuition $180 + Malpractice $16.00, Clinical Rotation $39.99=total $235.99
Nurse Aide Level II	7/21/25-9/25/25	Tuition $180 + Malpractice $16.00, Clinical Rotation $39.99=total $235.99
RMA II
RMA II Hybrid	09/03/25 – 12/09/25	Tuition $180 + Malpractice $16 + Clinical $39.99 = $235.99
Phlebotomy
Hybrid Phlebotomy	08/18/25 – 10/30/25	Tuition $180 + Malpractice $16 + Clinical $39.99 = $235.99
Hybrid Phlebotomy	08/26/25 – 12/02/25	Tuition $180 + Malpractice $16 + Clinical $39.99 = $235.99
Phlebotomy	06/30/25 – 09/11/25	Tuition $180 + Malpractice $16 + Clinical $39.99 = $235.99
Phlebotomy	09/22/25 – 12/10/25	Tuition $180 + Malpractice $16 + Clinical $39.99 = $235.99
Additional Health Courses
Coming soon!

Quality Assurance

High-Quality Courses

Course Quality Review

Course Review Process

Self-Reviews

When is a Self-Review recommended?

Internal Reviews

When will an Internal Review occur?

What is the Internal Review Process at FTCC?

Certified High-Quality Courses

🏅 View Our Certified High-Quality Faculty & Staff

Attention FTCC Students!

Class Schedule for Trade Programs

Class Schedule for Trade Programs

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Introduction to HyFlex

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Quality Assurance

High-Quality Courses

Course Quality Review

Course Review Process

Certified High-Quality Courses

🏅 View Our Certified High-Quality Faculty & Staff

📢 Attention FTCC Students!

Attention FTCC Students!